Handles Handles
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The Social Media Trust Index — benchmarking the world's biggest brands.

A public, continuously-updated audit of impersonation, brand infringement and account integrity across every major social network. Browse any brand's score, see how it ranks against peers, and understand the risks bad actors pose to your social footprint.

How to read this

A public benchmark, continuously updated.

We measure the rate of infringement

Our analysis reveals the rate of impersonation, brand infringement and account compromise across every monitored brand - including several posing significant risk.

We calculate a Trust Score

Each brand receives a 0–100 Trust Score derived from six weighted signals: bad actor density (20%), audience reach of bad actors (25%), brand asset misuse (15%), malicious links (15%), risky calls-to-action (15%) and harmful content activity (10%).

We recommend actions

Every score maps to a recommended course of action - from routine monitoring to full takedown programmes - delivered through a Handles audit.

Trust bands Strong 80–100 Healthy 65–79 Moderate 40–64 Critical 0–39
The Trust Index

Global Trust Index Report

2,593,152 handles analysed across the 128 brands below. Sort by score, filter by industry, or focus on a single brand.

Live · updated 0 seconds ago
Severity scaling
Handles analysed
2,593,152
Across 3 networks
Flagged profiles
68,395
Confirmed harmful or impersonating
Average Trust Score
55.0
Out of 100 · index average
Visualisation

Brand Trust Quadrant

Grouped by trust score and exposure across monitored brands.
Index

All brands

Brand Trust Score Risk Flagged profiles Networks
soldejaneiro
Beauty & Personal Care
76.3 Healthy 54
Instagram TikTok
FedEx
Shipping & Logistics
68.3 Healthy 212
Instagram X TikTok
Chipotle
Chain Restaurants
66.8 Healthy 271
Instagram X TikTok
ultabeauty
Beauty & Personal Care
65.3 Healthy 51
Instagram X TikTok
ChickfilA
Food & Groceries
65.0 Healthy 250
Instagram TikTok X
bathandbodyworks
Beauty & Personal Care
63.7 Moderate 154
Instagram TikTok
adidas
Sports
63.4 Moderate 262
Instagram TikTok X
63.4 Moderate 2
X TikTok
GoldmanSachs
Banking & Finance
63.3 Moderate 2
TikTok X
Colgate
Health & Wellness
63.3 Moderate 274
X Instagram TikTok
Page 1 of 13 · 128 brands
How it works

How our detection system works.

Two continuous passes turn the open chaos of social media into a ranked, actionable picture of every account trading on your name — and how dangerous each one is.

We scan your brand across every network

Every handle tied to your brand — official, inactive, or impersonating — across Instagram, Facebook, TikTok and X.

Fake or unauthorised accounts using your logos, products or slogans are flagged automatically.

Official accounts, licensed partners, executives and employees are whitelisted to keep results accurate.

We analyse behaviour to size up the threat

Followers, engagement and posting frequency are reviewed to separate real fraud from noise.

Harmful accounts are ranked by severity, so the biggest risks surface first.

Brand-owned handles are still scored when dormant or outdated — inactive accounts remain a security risk.

adidas Case study · adidas

adidas eliminated 9,000+ impersonator accounts and 241 high-risk threats.

adidas partnered with Handles to unify their brand footprint — clearing the risk and making their official channels easier to find and trust.

100,000+

Unauthorised accounts flagged in the initial scans across major platforms.

24h

To recover @adidasmotorsport ahead of a key product launch.

2,411

Impersonator accounts removed within a single 24-hour window.

500K+

New engagements driven back to official channels after removals.